What Our Customers Are Saying

These are just a few comments from our many satisfied customers. There are more on file with similar comments. Nothing says more than customer satisfaction. Customer satisfaction is paramount at QSE and is the guiding philosophy in our operation. We know only too well that companies have varying strengths and resources. This is why we offer different options packages based on the “Ten Step Approach“.

Our effort is to complement the strengths of companies with our assistance. We offer packages, which vary in the level of consulting assistance needed. We have found and our customers agree, that this approach is best.

 

We appreciate all the assistance and hard work that you and your team gave us during this process. Achieving certification was a goal that we have had for many years and we chose the right organization to help us make it a reality. The knowledge and guidance provided by Quality System Enhancement was exceptional and the system you helped us develop and implement allowed us to achieve our ISO 13485 certification with zero non-conformities. We are now gathering important data which gives management valuable insight and visibility to trend in specific areas of our business. We have always been a customer focused company, but this system will enhance our ability to continually improve our products and exceed our customers’ expectations.

-Debbie Rivers Curry, Vice President of Operations
Nexxspan Healthcare, LLC

Norcross, GA 

“ I would like to thank you and your team for all of your hard work in preparing Label Source to reach our goal of ISO 9001 certification.  Wow!  What an unbelievable feeling to know that our company has achieved this goal.  It’s not an understatement to say that we couldn’t have done it without you! As Label Source continues to grow, the standards implemented and the ISO 9001 certification makes it much easier for us to set ourselves apart from our competitors. The support that we received from the entire QSE team made the process so easy to understand while, at the same time, also making us a better company.  I look forward to working closely with QSE as Label Source continues to grow in 2015.  I greatly appreciate your friendship.”

 – Chris D. Geeslin, President 

Label Source, Inc.

 “Baskar did his usual nice job with awareness training for the entire organization. The information was concise, all inclusive and real world for each functional area. The training also covered how the audit would impact each department and everyone’s role to achieve a successful certification process.”

– John Morel, General Manager
 Packaging Unlimited

Baskar, I would like to thank you and your team for all of your hard work and dedication to our TS 16949 Audit Certification project.

All of your preparation and documentation guidance allowed us to successfully pass our TS 16949 Audit with zero nonconformity issues. Overall, a perfect score! We look forward to working with you as we complete additional training for our team members. Let’s stay in contact as we work to utilize the Management System established for our Automotive business.

– Joe Gierut, Group Manager – Automotive
Panasonic Industrial Devices Sales Company of America

“A quick note to express my complete satisfaction for the support and guidance of Quality Systems Enhancement throughout the TS 16949 audit. Please accept our heartfelt appreciation for the careful guidance and training you provided. From the first time we met, and your explanation of QSE’s 10 point plan for success, we developed a confidence with you and your company. Our successful completion of the TS16949 audit reinforced the value of your hands on approach and clear plan to win.”

– Doug Pergament, Executive Director
Panasonic Automotive Systems Company of America

 

“I found that QSE does what it takes to get the job done. They deliver what they say and they do it on time. QSE offers a start to finish service. They are there every step of the way. QSE’s staff was very professional and helpful. By the way, my company was certified for a triple quality system: ISO 9002, AS9100 and QS 9000.”

– L&M Machining Corporation
Anaheim, California

“You both did a great job and love the enthusiasm you have for making us a world class organization at every level – especially SAFETY. Glad that Human Resources was able to spend so much time with you and appreciate all the information you transferred to us with your training and the documents. We are looking forward to the next visit and getting us back to ZERO lost time accidents.”

– Creative Carton
Minneapolis, Minnesota

During our implementation of ISO 9001:2008 at NNA-Canton, we were helped by Quality Systems Enhancement using your 10 essential step implementation process. Your company’s efforts resulted in our certificate of conformance issued on August 13, 2013. This was just 10 months from the date that we began our quest for certification.

Beginning with the Gap Assessment, your on-site consultant was very focused in his effort to capture the essence of our existing quality system and fill in those gaps to the standard. Your simplified documentation system allowed us to focus on those aspects of the standard that are critical without being burdened by rewriting our existing documentation. The pre-assessment and readiness evaluation uncovered aspects that could have resulted in major non-conformities during our certification audit. As a result, we had no majors identified by the registrar.

We thank you so much for your leadership and insight during our implementation of ISO 9001 at our facility in Canton, MS. As NNA-Canton continues to expand our business to global markets, a certified quality management system is key to our success.

– Nissan North America, INC
Canton, Mississippi

“Thank you for assisting Industrial Printing Company during the past eight months with our ISO 9001 certification process. Under your leadership, we developed a quality system that is effective and functional. I look forward to a continued business relationship.”

– Industrial Printing Company
Toledo, Ohio

“Our process was steady and predictable and followed QSE’s timeline towards our goal of certification. This whole process lasted eight months and culminated with our audit, passed with zero deficiencies and consequent recommendation for certification to ISO 9001.I highly recommend Baskar Kotte and Quality Systems Enhancement, Inc. for any company that is SERIOUS about not only passing, but also living the ISO standard.”

         – Aero Box Company

Roseville, Michigan

If you like, we can provide more information, please call us at (770)518-9967, e-mail us at info@enhancequality.com or use the feedback form.

If you would like to request a proposal for our services, please submit a Proposal Request