The Telecommunications Standard (TL 9000) – Impacts/Benefits

TL 9000 is the first unified set of quality system requirements and measurements designed specifically for the telecommunications industry. It is Provides a principled framework for all sector players in the telecommunication industry to develop quality management system in a bid to promote quality service delivery and telecommunication products. Main Purpose of TL 9000 is to define the unique communications quality system requirements for design, development, production, delivery, and service. It is also Applicable to over 10,000 telecommunications suppliers worldwide, the TL 9000 standard marks the first time the telecommunications industry has worked together to develop a uniform quality system requirement and a set of Measurements, the first of its kind across all industries.

Benefits of becoming TL 9000 Certified

  • Strives for continual improvement and enhance customer/supplier relationships.
  • Establish a system that protects the integrity and use of telecom products hardware, software and services.
  • Increase competitive advantage in the market by providing a useful framework for your company to incorporate modern management ideas and practices
  • Promotes efficiency and performance across the supply chain.
  • Eliminates need for multiple quality management standards (saving time and money).
  • Provides access to a greater customer base.
  • Addresses each element of the standard in an easy to implement manner.
  • Various elements merge with each other seamlessly.
  • Demonstrates a company’s focus on continual improvement.
  • QSE’s innovative 10 step approach will provide the best possible method for understanding the TL 9000 standard.


  • Leading and consulting organization dedicated to ISO series of international standards.
  • TL 9000 Awareness Program – 2 days (Executives/Operational level managers).
  • Product category identification and applicable metrics specific to the Business Unit in the scope of the certification – 2 days (Quality Primes from functional streams)
  • Internal Auditor Training – focus on Process based audits and measurements – 2 days (Quality primes from functional groups plus Mgmt Rep)


  • Pre-assessment Audits, Supplier Audits, Internal Audits.
  • Product Audits, Environment and Safety Compliance Audits, Manufacturing Process Audits.
  • Internal audits to determine compliance to standard.
  • Pre-assessment Audit to determine status of organization’s readiness prior to the registration audit.

Our approach

QSE’s “Ten Step Approach” to Registration is designed and perfected to cost- effectively prepare facilities for successfully passing Certification Audits with minimum or no nonconformities. QSE emphasizes on developing Simplified Documented Management Systems to meet or exceeds the requirements of any ISO Standard requirements. This 10 Step Approach has a built-in discipline to involve all employees including top management right from the beginning to achieve long-term desired results. Our approach is so complete that we have helped over 600 companies obtain certification, of which, majority have obtained certification with zero deficiencies. Please contact us for details…….

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