ISO/IEC 17025 – Quality Management

ISO/IEC 17025 is an international quality standard aimed at directly validating the effective capacity of staff working at a given organization for testing certain parameters. The standard aim at providing a principled approach towards measuring the extent to which staff members in any organization have the capacity to satisfactorily conduct objective tests that have been allocated to them by their job description.

The standards set by the ISO IEC 17025 are significant in promoting a quality management system that will ensure that the organizational environment and structure is qualified and well positioned to deal with the challenges their jobs pose to them. The approaches taken in measuring the capacity will range from sample tests, laboratory performance, measurement objectivity as well as normal quality assurance practice. Traceability of measurement is widely used as a general benchmark, also procurement and transportation of test materials is part of the ISO IEC 17025 measure.

The following are the basic requirements for ISO IEC 17025:

  • Requires a fundamental traceability and validation of test results in laboratories in order to ensure customer satisfaction.
  • There is also the requirement for laboratories and testing organizations to effectively implement a quality management system in all areas of the laboratory activity.
  • The documentation and reporting of all measures taken, as well as the extent at which they have managed to create some level of quality is a foundational requirement for the ISO IEC 17025 standard measure.

The fundamental benefits of ISO IEC 17025 are all very direct. By implementing an ISO IEC 17025 management system, you can be sure to receive the following benefits:

  • A quality management system will increase the companies’ objectivity in conducting its business thus creating a new era of high productivity in your organization.
  • Implementing the ISO IEC 17025 quality management standards also provides a better customer satisfaction guarantee.
  • The reputation that the ISO IEC 17025 certification creates for your organization will be a very significant marketing tool that allows you to bid for a diverse range of contracts and will give you a reputable name in the global arena.
  • The ISO IEC 17025 also gives your organization a new and effective quality management approach that will help identifying strengths and weakness as well as opportunities and threats.

Our approach

QSE adopts a “Ten Step Approach” to Registration. This approach, designed and perfected by QSE, addresses each element of the Standard in an easy to implement manner. Various elements merge with each other seamlessly and so effortlessly that the end product is a top-notch quality system. This quality system meets or exceeds the requirements of any Registrar and promotes a culture of quality consciousness through out the organization. Our approach is so complete that we have helped over 600 companies obtain certification, of which, majority have obtained certification with zero deficiencies.